CAPS (Certified Apartment Portfolio Supervisor) Designation

If you're a property supervisor with two years of multi-site supervision experience OR if you're a CAM, ARM or RAM designate, you can take the next step and earn your CAPS designation.


CAPS requires five days of training plus a final online exam.  There is no project requirement for CAPS. Once you earn your CAPS, in order to maintain the designation you are invoiced a $100 renewal fee annually and you must report a total of 6 Continuing Education Credits. 

We will be giving the CAPS Designation Course in the Fall of 2017. 


Classes include:
  • The CAPS program is an in-depth review of property managemnt principles and techniques as used by the professional supervisor. The is course helps the professional make the connextion between knowledge and on-the-job performance. The course is 5 days of in-class training, followed by an online final exam. The course is for property supervisors with 2 years of multi-site supervision or CAM, ARM or RAM designates in good standing  with two years of apartment management experience.


    You'll learn about:
    • Recruiting high-performing employees
    • Employee performance, engagement and retention
    • Analyzing company performance data to inform action
    • Property takeover process
    • Minimizing conflict through stakeholder communications
    • Ethical behavior and conflicts of interest
    • Annual operating budgets and owner performance objectives
    • Property and portfolio results
    • Due diligence process
    • Approaches to property valuation
    • Management agreements and owners' reports
    • Evaluation and reporting property performance using key performance indicators
    • Cybersecurity
    • Mortgage financing

For further information, please get in touch with Judy Watman at 610-664-1800 or at
jwatman@paa-east.com
Click HERE to register!
Or you can go to the NAA website to read much more about the CAPS designation.  www.naahq.org

For further information on other NAA designations, click HERE for a brochure. 

FOR CAPS Students:


Link to online exam site

Designation Testing Information

Link to NAA web site (to Create An Account and Enroll in CAPS)

Candidate Handbook

Candidate R​esources